Human-powered chat
because humans are better than robots.

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We help these awesome brands create human-to-human experiences on their websites.

What's our story?

Our mission is to make doing business on the web more human and accessible.

We believe the most powerful connection a customer can make with your brand is establishing a relationship with your team. LiveNinja's video chat tool is meant to help your brand recreate the high touch, real-life buying experience from your website so that every visit is a memorable one.

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What others are saying about LiveNinja.

"For e-commerce merchants, it’s one step closer to omnichannel nirvana."

Core Features

  • Real-time Support

    Unlimited text, audio, and video chat with the ability for online visitors to connect with one click.

  • Status Updates

    Real-time notifications show customers when you are online and available to chat.

  • Direct Call Link

    Invite your customers to chat with you by sending them a direct link to your chat window.

  • Holding Queue

    Callers will be added to a queue if no one is available to speak with them at the time of their call.

  • Call Ratings

    Gather feedback from callers immediately after a call ends with post-call surveys.

  • Pre-recorded Greeting Videos

    Pre-recorded videos let the caller know what they should do when a call begins or when no one is available.

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